Monitoring Critical Customers
Sentient Energy’s Grid Analytics SystemTM
How It Works
With Sentient Energy line sensors deployed on laterals from both the primary and backup feeders, utilities have greater visibility of their critical customers’ power feeds. With the sensor data and analytics from Ample software utilities can begin more proactive management of critical customers, including:
- Instant notifications of faults – Utilities receive real-time alerts for faults and can communicate status quickly to critical customers. Sensors report fault magnitudes, durations, and waveforms to the Ample software platform and also to SCADA, OMS or DMS systems.
- Reports with load levels and phase balance – Utilities can create detailed analyses of load data and phase balancing for periodic review with critical customers. Ample software simplifies the identification of system locations with phase unbalance.
- Early identification of problems – Sensors can monitor disturbance levels on each lateral feeding the customer. High disturbance levels can be a sign of impending faults and utilities can use this data to work with customers to proactively address potential problem areas.
For utilities aiming to improve reliability and customer satisfaction, Sentient Energy’s Grid Analytics System offers a cost-effective way to increase collection of system data related to critical customer feeds. With high resolution sensor data and analytics utilities have the information and insights to have more effective engagement with their critical customers.